We ask that all our passengers arrive 15 minutes prior to departure.
If you wish to change your reservation we kindly ask that you give us advance notice, we are very flexible and will help with any alterations or changes you would like to make.
Cancellation policy for transport and day trips
If you cancel your trip 24 hours prior to departure we will fully refund your ticket. Pls. not that one unused leg of a return trip is nonrefundable.
Cancellation policy for tours
If you cancel your tour 2 weeks prior to departure we will fully refund your ticket. If you cancel your tour less than 2 weeks prior to departure we will refund 80% of your ticket.
TREX reserves the right to change prices in the event of taxes or other cost increases out of our control. Tickets purchased prior to the increase will not be affected by the change.
TREX reserves the right to make changes to schedules if needed e.g. in case of bad weather or road condition.
Your safety is our primary concern – please observe SAFETRAVEL.IS: