Terms & Conditions

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Terms & conditions

be familiar with all necessary provisions

  • Departures
    We ask that all our passengers arrive 15 minutes prior to departure.
  • Change in reservation
    If you wish to change your reservation we kindly ask that you give us advance notice, we are very flexible and will help with any alterations or changes you would like to make.
  • Cancellation policy for the daily highland bus
    If you cancel your trip 24 hours prior to departure we will fully refund your ticket. Please note that one unused leg of a return trip is nonrefundable.
  • Cancellation policy for the guided Laugavegur trekking tour
    If you cancel your Laugavegur trekking tour at least 2 weeks prior to departure we will fully refund your purchase. If you cancel your tour between 1 and 2 weeks prior to departure we will refund 50%.
  • Prices & Schedules
    TREX reserves the right to change prices in the event of taxes or other cost increases out of our control. Tickets purchased prior to the increase will not be affected by the change.

TREX reserves the right to make changes to schedules if needed e.g. in case of bad weather or road condition.

Your safety is our primary concern – please observe SAFETRAVEL.IS